Cimpl success

Cimpl proves that CRM systems don’t need to be clunky and complicated.

Cimpl has been built with over 20 years experience of working with charities and social enterprises.

Cimpl supports charities to record, manage and report on service delivery and impact across a range of programmes.

Whether you interact with service users through 1:1 case work or group support Cimpl will enable you to have easy access to the data you need to monitor and evaluate your impact for key stakeholders.

  • Receive referrals directly from your website

  • Take the fuss out of enrolling new clients onto programmes

  • No more headaches managing waiting lists

  • Never lose track of spreadsheet versions again

  • End the worries about who has access to records

  • Always be ready for reporting deadlines

  • Finally bin those paper files gathering dust on cabinets

Cimpl is tech how it’s meant to be - making your work simpler!

High level feature map


Powered by Salesforce

Cimpl is built using Salesforce, the world’s #1 CRM platform, meaning you can rest assured that your data is totally secure.

Over the years Salesforce has developed a huge range of very powerful features. However, an enormous challenge for new customers, especially smaller organisations without in-house IT departments, is working out how to make best use of what it offers. Cimpl takes deals with this challenge at source offering a ready-to-go solution.

Cimpl zooms in on the features that offer the biggest efficiencies and most immediate ROI. Cimpl also adds custom features not available anywhere else.

  1. Being cloud-based there is no software to install, no maintenance issues with servers etc. to worry about.

  2. The Salesforce Lightning interface a modern intuitive design with lots of opportunity to edit page layouts to suit users.

  3. There is huge flexibility to customize the system according to your changing needs over time.

  4. The reporting and dashboard features are very powerful and really take the pain out of monitoring and evaluation.

  5. Access to a huge community of developers, admins and trainers. This means you aren’t tied in to Cimpl forever, you can use it as your starting point and then opt to take your own path later down the line.


Who is Cimpl best suited to?

Cimpl is designed to meet the day-to-day data and impact management needs of busy charities who are directly delivering services in a range of important sectors such as mental health, youth work, homelessness, addiction & recovery, domestic abuse, veterans support, sexual violence and honour based abuse, family support, employability and much more. You are probably:

  • a registered charity, or perhaps a CIC

  • with a staff headcount somewhere between 5 and 40 and a turnover from £200k to £2 million

  • getting most of your funding from a mix of trusts, foundations and public sector commissions

  • dealing with between 100 to 1000 unique beneficiaries per year, across multiple programmes

  • receiving inbound referrals from a variety of sources that you need to respond to in a timely fashion

  • currently getting by with a combination of spreadsheets and/or a creaky old database that’s never really been fit for purpose

  • lacking people on your team who consider themselves good with technology, in fact many are out technophobes

  • getting regularly very stressed about the next funder impact report coming up

  • wondering how you’ll pay for the step up to a CRM system as you can only spend between £5000 to £10,000, which means most major product providers won’t even talk to you


Build your impact pyramid layer by layer

Built on a coherent philosophy of impact

Cimpl enables you to measure and manage your organisation’s social impact in vital ways…

The base of the pyramid is monitoring. This is about taking care of the fundamentals, your outputs. Who, where, how much? Participation by age cohort, gender identity, ethnicity etc.

Next we have evaluation. The focus shifts to your outcomes. In what aspects of a client’s life is a difference being made? What is the extent of that change?

Finally, the tip of the pyramid: learning. Accurate data produces insight into What Works. Find out what needs to be improved and identify what’s important to share.  


An end-to-end solution

Cimpl enables you to keep an eye on all your programmes in one place. Individual client journeys, and the progress of whole groups, can be tracked from referral through to post-programme feedback.


Clean, intuitive user interface

Above: Standard home page layout

Above: Standard client page layout


Priced to maximise value

We know how much financial pressure charities and social enterprises are under in the current economic climate. That’s why we’re excited to be able to offer access to our application for a base price of under £4000. Your first 10 user licences are free and organisation specific customisations can also be configured from less than £500. Online staff training is also included.

Ongoing support is provided under the auspices of two annually recurring plans:

  1. Maintenance plan (mandatory for all customers) £49/month // £588/year

  2. Development Plan (optional higher level support) £99/month // £1188/year

As a business decision you can be confident that Cimpl will begin offering return on investment from the minute you go live. Time spent on data entry tasks can be expected to reduce. Increased efficiency in reporting will enable you to offer funders more accurate feedback with less hassle. What’s not to love?


Access preview video

If you’d like to take a closer look at Cimpl in action sign up below and we’ll give you special access to a 13 minute demo video that gives an on-screen overview of its key features.

Book a demo today

We’d be delighted to offer you a virtual test drive of Cimpl and to discuss how it can transform the way you demonstrate the difference that your organisation is making. Book a Zoom meeting using the calendar below.