Gateshead Multiple & Complex Needs Initiative
Goodlabs is working with Oasis Community Housing, Collective Impact Agency and Helme Park on this important piece of work that is supported by Fulfilling Lives Newcastle & Gateshead and reporting into the Gateshead Health & Care Systems Board.
The aims of this Gateshead MCN Transformation Initiative are:
•To yield new insights into the ways in which the Gateshead system is dealing with people experiencing MCN
•To reveal where over-complexity within the system is working against the achieving of outcomes
•To highlight where innovation has enabled better outcomes for those with MCN
•To make recommendations for the rationalising of the multiple professional contexts concerned with MCN issues
•To leverage improvement within the system that will benefit both service-users and professionals
We are pleased to release our interim report which summarises our work so far giving our initial findings. It is not intended as a set of recommendations for the Gateshead system rather to stimulate discussion to inform and direct the next phase of the work. We do intend to make recommendations in our final report, due in February of 2021.
>> The interim report can be downloaded here
FEB 2021 UPDATE:
The project is now complete and the final report has been published (link below). Entitled “People at the Heart” the report is rooted in interviews, focus groups and meetings with over 100 people from across the Gateshead health and care system. This included professionals working in the public sector and the voluntary sector, as well as groups of ‘experts by experience’. The report sets out 4 priorities and links these to a set of 12 principles, linked to 12 corresponding practices. The diagram below shows the 4 priorities at the centre, surrounded by the 12 principles.
>> The final report can be downloaded here
